Data deletion instructions

Disconnect a social channel

A workspace owner or admin can go to Runway → Channels in the app and click Disconnect on the account. ThinkTask then immediately deletes:

• the account's access and refresh tokens, so ThinkTask can no longer act on it;
• its account numbers (reach, views, followers) and post numbers;
• the posts ThinkTask imported from that platform.

Scheduled posts for that channel stop publishing. Posts your team created in ThinkTask stay in your workspace until you delete them.

Delete your account and workspace data

Email info@thinktask.in with the subject “Data deletion request” from the email address on your account. We confirm the request comes from you, then delete the account and its associated data within 30 days — YouTube data within 7 days — except records the law requires us to keep, such as invoices.

Facebook and Instagram

You can also remove ThinkTask from your Facebook settings (Settings → Business integrations) or your Instagram settings. ThinkTask then loses access straight away. To delete the data we already stored, disconnect the channel in ThinkTask as above, or email us.

YouTube, Google Business Profile and Google Calendar

Disconnect the channel (or Google Calendar) inside ThinkTask, or revoke ThinkTask's access on Google's security settings page. When you disconnect YouTube in ThinkTask we also revoke our access at Google, and we delete the YouTube data we stored within 7 days of a disconnect or a deletion request.

LinkedIn

Disconnect the LinkedIn Page inside ThinkTask, or remove ThinkTask from the permitted services in your LinkedIn data privacy settings. To delete the data we already stored, disconnect the channel in ThinkTask or email us.

See also our Privacy Policy.